Friday, October 13, 2006
Wednesday, October 11, 2006
Beware of CompUSA OVERCHARGING!
I ordered two items, priced at $9.58 and $34.99 from this company's website on 9/21/2006. The total as quoted was $53.26. The $9.58 item was shipped on 9/25/06, but a $10 charge for "ewaste fee-ca large screen-a91" was added on. This fee is charged for items that contain screens - such as TVs, monitors, dvd players, etc. The item I purchased was a wireless computer PCI card with an antenna, and there's not a single screen anywhere on the product. The other item was shipped and charged properly the next day. This is either a case of bait and switch (the environmental fee was not listed, and should not apply), or CompUSA is blatantly charging customers additional fees without warning. I only found out by looking at my monthly charges. Please prosecute this company to the full extent the law allows.
I ordered a MIMO wireless pci adapter for $9.58, and a CD-RW drive, both CompUSA brand items, as I needed inexpensive parts. When the WiFi card arrived, the packing list listed the adapter, as well as a $10.00 large-screen E-waste fee. The e-waste fee is a recently-enacted California fee charged to buyers of TVs, monitors, or anything else with a screen - however, this is a wi-fi card. The online order status to this day lists nothing about a fee, but sure enough my credit card was charged for an extra $10.00. I'm about to dispute the charges with my credit card, but here's my letter to CompUSA:
Please take a look at order #WBxxxxx and call me immediately! Even though you list $53.26 as the order total, the two items on the order were shipped separately, and according to order #RPxxxx, invoice #xxxxx, I was charged an additional $10 for product #317932, "ewaste fee-ca large screen-a91", even though the product in question (#339027, CUSA WRLS MIMO PCI ADAPTER-N09) contains no screens whatsoever, and does not fall under the waste fee category. Besides, the fee, if applicable, should have been listed on the item webpage. I submitted the following complaint to the California Attorney General:Here's some reading material:
I ordered two items, priced at $9.58 and $34.99 from this company\'s website on 9/21/2006. The total as quoted was $53.26. The $9.58 item was shipped on 9/25/06, but a $10 charge for \"ewaste fee-ca large screen-a91\" was added on. This fee is charged for items that contain screens - such as TVs, monitors, dvd players, etc. The item I purchased was a wireless computer PCI card with an antenna, and there\'s not a single screen anywhere on the product. The other item was shipped and charged properly the next day. This is either a case of bait and switch (the environmental fee was not listed, and should not apply), or CompUSA is blatantly charging customers additional fees without warning. I only found out by looking at my monthly charges. Please prosecute this company to the full extent the law allows.
I am also disputing the charges with my credit card. I suggest you fix this immediately. I will take every step possible to make sure as many people know about this as possible.
CompUSA Consumer Issues
Overcharging Bulletin (PDF)
My 3 Cents CompUSA complaints
HSBC/CompUSA complaints forum
Tuesday, October 10, 2006
AEGIS Wireless Client
AEGIS SecureConnection Wireless Client From MeetingHouse (Which has just been purchased by no-other then CISCO Systems)
Wonderful little client which, unlike the Intel client, will function with absolutely any piece of hardware that you have installed.
AEGIS does not run as a piece of software, but as a service...
Which means that it beings loading even before you reach the Windows login screen.
AEGIS supports pretty much anything you can through at it in regards to security... WEP, WPA 1&2
One of the best wireless clients available out there.
However be careful, if you are using AEGIS and run into a small problem that has you rapidly and repeatedly connecting and disconnecting from your wireless host, and you have tried absolutely everything you can think of to resolve this agitating issue, well don’t blame AEGIS just yet. It is by no means the fault of AEGIS, it is actually one of Microsoft’s new security patches. Yes, once again Microsoft creates more problems then they resolve. There is no known anti-patch out there just yet, however I know firsthand that Microsoft has already resolved this specific issue and does have a patch ready, but isn’t releasing it to the public for reason yet undetermined. However, if you are relentless, there is a way to acquire the anti-patch, contact Microsoft and bitch and mown until they give you what you want… Keep in mind, in order to contact Microsoft and demand anything you would first have to have a legitimate copy of Windows; otherwise it would be a really interesting conversation.
With that said I just ruled out 90% of the individuals reading this Blog…
Oh, one more thing, AEGIS isn’t free like Windows…